Frequently Asked Questions
What is the legal drinking age in Canada?
The legal drinking age in Canada varies by province. In Alberta, Manitoba, and Quebec it is 18 years old. In all other provinces and territories it is 19 years old.
Do you deliver to my area?
We currently deliver across Alberta and select areas in Canada. Enter your address at checkout to confirm delivery availability in your area.
How long does delivery take?
We offer same-day delivery for orders placed before 5 PM. Standard delivery takes 1-2 business days depending on your location.
What payment methods do you accept?
We accept the following payment methods: Visa, Mastercard, American Express (Amex), Debit cards, Apple Pay, and Google Pay. All transactions are secure and encrypted.
Can I return or exchange a product?
As per AGLC retail policy, liquor returns are subject to regulatory restrictions in Alberta. Please contact us at devops@zoozoo.ca within 24 hours of receiving a damaged or incorrect order. We will work with our supplier to resolve the issue.
How do I track my order?
Once your order is confirmed, you will receive an email with a tracking link. You can also check your order status by logging into your account.
Do you offer gift wrapping?
Yes! We offer gift wrapping for a small additional fee. You can select this option at checkout and add a personalized message.
What brands do you carry?
We carry a wide selection of premium brands including Jack Daniels, Grey Goose, Don Julio, Glenfiddich, Moet & Chandon, and many more.